About Us
Our Background
My Name is Raven Falls! Welcome!
FALLCO, a local cleaning service that is fully insured and bonded. Our commitment to delivering consistently high-quality service is rooted in our long-term vision and client-centric approach. We collaborate closely with our staff to ensure the maintenance of our service standards. Cleaning staff are thoroughly trained, educated, and have undergone background checks. We only hire experienced staff that are highly selected to provide a consistent high-quality service with a professional manner. FALLCO is a trusted company with the Better Business Bureau. We can provide great reviews and references upon request. Whether you’re looking for a one-time deep clean or a regular maintenance plan for your facilities, Fallco Cleaning Service can provide the perfect solution for you!
Our Mission
Our mission is to provide our clients with a high-quality, customized cleaning experience that exceeds their expectations. FALLCO mandates rigorous sanitation protocols, which we implement consistently with all our clients. We utilize supplies and equipment designed to eliminate germs and inhibit the transmission of diseases within your facilities. The health of our clients is a top priority for us. Our team is dedicated to creating a pleasant experience for our customers and providing outstanding service. We take pride in our attention to detail and strive to ensure our customers’ complete satisfaction.
Meet Owners, Mother & Daughter,
Raven (left) President & Shirley (right) Retired Charlotte Police Officer
Letter to my Mom
Thank you for instilling in me values that extend beyond the home. Professionalism became second nature, as I learned the importance of presenting myself well and treating others with respect. Kindness was emphasized daily; my parent demonstrated how simple acts of compassion can strengthen community ties. Reliability was a fundamental trait, illustrating the necessity of being someone others can depend on in times of need. Overall, this upbringing shaped my commitment to serving my community, ensuring that I contribute positively and help foster a supportive environment for all. Thank you Mom!
Our Values
We strive to:
Provide a superior customer experience, focusing on quality, attention to detail, and respect for the customer's space
Prioritize customer satisfaction, and always strive to exceed expectations
Focus on using the best quality products and equipment to ensure a high-quality end result
Be reliable, punctual, and honest in their dealings with customers
Be committed to providing courteous and professional service, while ensuring the safety and security of their customers and their property
Why Fallco?
Fallco Cleaning Service is a premium and cost-effective solution for all of your cleaning needs. Our team is highly trained and follows the current safety laws and recommendations established by the CDC and local government. All of our cleaning products are tested and certified to be safe and non-toxic to ensure you and your family's health and safety. Our team will pinpoint the areas that need the most attention and areas that are hard to access. We will then create a personalized plan to restore your space or vehicle to its original condition or better.